{"id":82118,"date":"2023-04-12T11:21:55","date_gmt":"2023-04-12T09:21:55","guid":{"rendered":"https:\/\/faraone.it\/en\/?page_id=82118"},"modified":"2023-04-12T11:43:30","modified_gmt":"2023-04-12T09:43:30","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/faraone.it\/en\/customer-care\/","title":{"rendered":"Customer care"},"content":{"rendered":"\n

\n\t\t50 years experience:
a guarantee for our customers\n\t<\/h1>\n\t

Contact the Faraone customer service available to offer you<\/p>\n

the best solution for your project.<\/p>\n\tHow will you be assisted?\n\tYour project in 6 steps\n\t\t\t\t\"icona_your_designer_2\"\n\t\n

FILL OUT THE FORM<\/p>\n\t\t\t\t\"icona_consulenza_tecnica\"\n\t\n

TECHNICAL ADVICE<\/p>\n\t\t\t\t\"icona_proggettazione\"\n\t\n

DESIGN<\/p>\n\t\t\t\t\"icona_acquisto\"\n\t\n

PURCHASE<\/p>\n\t\t\t\t\"icona_spedizione_montaggio\"\n\t\n

SHIPMENT<\/p>\n\t\t\t\t\"su\n\t\n

ASSEMBLY<\/p>\n\t

We will assist you in all 6 phases.<\/p>\n\t\t\t\t\t\t

6 Steps<\/h4>\n\t\t\t
\n\t
\n\t\t\t\t\t\t\t\t
\n\t\t\n
\n\t\t\t
\n\t
\n\t\t\t\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t

1<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t

\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"icona_your_designer_2\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t

Send your request by filling out the forms<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n

\n\t
\n\t\t
\n\t

A more detailed request helps us speed up response times, filter what you need.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t

\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n
\n\t
\n\t\t
<\/div>\n\t<\/div>\n<\/div>\n\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t

2<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t

\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"icona_consulenza_tecnica\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
Technical consultancy<\/span><\/pre>\n<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t
Once the request has been sent, our technicians will contact you to define the information necessary to start the project.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n
\n\t
\n\t\t
<\/div>\n\t<\/div>\n<\/div>\n\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
3<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"icona_proggettazione\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
Design<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t
Once the necessary parameters have been defined (dimensions, needs, etc.), our designers will start with the design.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"your_designer\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n
\n\t
\n\t\t
<\/div>\n\t<\/div>\n<\/div>\n\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
4<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"icona_acquisto\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
Purchase<\/span><\/pre>\n<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t
Once you have accepted the project and defined all the finishes and customizations (if required) you can proceed with the purchase.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"Logo-Giulietta-2_negativo_ENG\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n
\n\t
\n\t\t
<\/div>\n\t<\/div>\n<\/div>\n\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
5<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"icona_spedizione_montaggio\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
Shipment<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t
Delivery throughout Italy in specialized points.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n
\n\t
\n\t\t
<\/div>\n\t<\/div>\n<\/div>\n\n
\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
6<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"su\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
Assembly<\/span><\/pre>\n<\/div>\n\t<\/div>\n<\/div>\n
\n\t
\n\t\t
\n\t
Our experts will proceed with the assembly and testing of the products.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t\t\t
\n\t
\n\t\t\t
\n\t
\n\t\t
\n\t
\n\t\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>
<\/div>\t\t\n\t
Call us directly<\/p>\n\t\t\t\t\"icona_acuisto_bianco\"\n\t
Orders and deliveries:<\/p>\n\n\t\t\t\t\"icona_facciate_bianco\"\n\t
Curtain-walls,<\/p>\n
roofs, Vetrissimo:<\/p>\n\n\t\t\t\t\"icona_balaustre_bianco-2\"\n\t
Balustrades:<\/p>\n\n\t\t\t\t\"icona_pensiline_bianco-1\"\n\t
Canopies:<\/p>\n\n\t\t\t\t\"icona_divisori_bianco\"\n\t
Glass partitions Spazio:<\/p>\n\n\t\t\t\t\"icona_porte_scale_bianco\"\n\t
Staircases and doors:<\/p>\n\n
\n\t\tWe carry out your project!\n\t<\/h2>\n\tboth public
\nand private\n\t\t\t\n\t\t\t\t\t\t\tstart\n\t\t\t<\/a>\n\t
Do you want to find out more about our products before deciding?<\/p>\n
Choose a category:<\/p>\n\t\n\n\t\t\t\n\t\t\t\t\t\t\tmore information\n\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"
50 years experience: a guarantee for our customers Contact the Faraone customer service available to offer you the best solution for your project. How will you be assisted? Your project in 6 steps FILL OUT THE FORM TECHNICAL ADVICE DESIGN PURCHASE SHIPMENT ASSEMBLY We will assist you in all 6 phases. 6 Steps Call us … Continued<\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"parent":82049,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nCustomer care > Faraone EN<\/title>\n<meta name=\"description\" content=\"Customer care Faraone\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faraone.it\/en\/customer-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer care > Faraone EN\" \/>\n<meta property=\"og:description\" content=\"Customer care Faraone\" \/>\n<meta property=\"og:url\" content=\"https:\/\/faraone.it\/en\/customer-care\/\" \/>\n<meta property=\"og:site_name\" content=\"Faraone EN\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Faraone-Srl\/321807227844860\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-12T09:43:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/faraone-s3.s3.amazonaws.com\/uploads\/2018\/12\/icona_your_designer_2.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Faraonesrl\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/faraone.it\/en\/#website\",\"url\":\"https:\/\/faraone.it\/en\/\",\"name\":\"Faraone Architetture Trasparenti\",\"description\":\"Architetture Trasparenti\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/faraone.it\/en\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/faraone-s3.s3.amazonaws.com\/uploads\/2018\/12\/icona_your_designer_2.jpg\",\"contentUrl\":\"https:\/\/faraone-s3.s3.amazonaws.com\/uploads\/2018\/12\/icona_your_designer_2.jpg\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#webpage\",\"url\":\"https:\/\/faraone.it\/en\/customer-care\/\",\"name\":\"Customer care > Faraone EN\",\"isPartOf\":{\"@id\":\"https:\/\/faraone.it\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#primaryimage\"},\"datePublished\":\"2023-04-12T09:21:55+00:00\",\"dateModified\":\"2023-04-12T09:43:30+00:00\",\"description\":\"Customer care Faraone\",\"breadcrumb\":{\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/faraone.it\/en\/customer-care\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/faraone.it\/en\/\",\"url\":\"https:\/\/faraone.it\/en\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/faraone.it\/en\/company\/\",\"url\":\"https:\/\/faraone.it\/en\/company\/\",\"name\":\"Faraone Srl\"}},{\"@type\":\"ListItem\",\"position\":3,\"item\":{\"@id\":\"https:\/\/faraone.it\/en\/customer-care\/#webpage\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/pages\/82118"}],"collection":[{"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/comments?post=82118"}],"version-history":[{"count":5,"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/pages\/82118\/revisions"}],"predecessor-version":[{"id":82125,"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/pages\/82118\/revisions\/82125"}],"up":[{"embeddable":true,"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/pages\/82049"}],"wp:attachment":[{"href":"https:\/\/faraone.it\/en\/wp-json\/wp\/v2\/media?parent=82118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}